Engaging with the WSIB/insurance systems 2

Session details



12:00pm - 1:30pm


Zoom videoconferencing

Didactic presentation by:

Aaron Thompson

Session objectives

At the end of this session, participants should be able to:

  1. Explain the “life of a WSIB claim”
  2. Describe health care programs provided by the WSIB 
  3. Explain how return to work services function at the WSIB

Session resources

Online Self-Management Program
The online self-management program is for individuals across Ontario who are living with one or more chronic conditions such as diabetes, arthritis, respiratory disease, kidney disease, chronic pain, cancer, or any type of long-term physical or mental health issue. Family, friends, and caregivers of someone who has a chronic condition are also welcome. Source: Living Healthy Champlain
Ontario Structured Psychotherapy Program
The Ontario Structured Psychotherapy program is a structured CBT-oriented Psychotherapy service that delivers virtual or in-person therapy for individuals who have been diagnosed with anxiety or mood disorders. Source: Ontario Health
BounceBack is a free, guided self-help program managed by the Canadian Mental Health Association (CMHA) that is effective in helping people aged 15 and up who are experiencing mild-to-moderate anxiety or depression, or may be feeling low, stressed, worried, irritable or angry. Participants receive telephone coaching, skill-building workbooks and online videos to help them overcome these symptoms and gain new skills to regain positive mental health. Source: BounceBack Ontario
Didactic presentation: Engaging with WSIB/Insurance Systems 2
In this presentation, Dr. Aaron Thompson discusses the life of a WSIB claim, health care programs provided by the WSIB, and how return to work services function at the WSIB.
Living a Healthy Life with Chronic Conditions
Living a Healthy Life with Chronic Conditions is a six week workshop for anyone with a chronic health condition as well as their family members and/or caregivers. Anyone can register themselves for a workshop; no referral from a health care professional is needed. Source: Healthy Living Champlain
Ontario Pharmacy Health Program
The program aims to lower emotional, social and economic costs associated with psychiatric disorders, substance use and or emotional disorders for registrants of the Ontario College of Pharmacists and their families. Source: Lifemark
Self-Management: A Comprehensive Approach to Management of Chronic Conditions
Grady PA, Gough LL. Self-management: a comprehensive approach to management of chronic conditions. Am J Public Health. 2014 Aug;104(8):e25-31. doi: 10.2105/AJPH.2014.302041.
WSIB By the Numbers: 2020 Statistical Report
This report highlights health and safety trends in Ontario, including injuries, fatalities and return-to-work results. Health and safety partners can use the information available in By the Numbers to focus their efforts to improve workplace safety. Source: Workplace Safety and Insurance Board
WSIB Operational Policy Manual - Chronic Mental Stress
The purpose of this policy is to provide entitlement guidelines for claims for chronic mental stress. Source: Workplace Safety and Insurance Board

About presenter

Dr. Aaron Thompson, an occupational medicine specialist, is the chief medical officer of the Ontario Workplace Safety and Insurance Board (WSIB). He is also an assistant professor in the Faculty of Medicine with a cross-appointment to the Dalla Lana School of Public Health, and a former director of the Occupational Medicine Residency Training Program at the University of Toronto. His clinical practice is based at St. Michael’s Hospital, where he is a staff physician in the Department of Occupational and Environmental Health.

Thompson conducts research in both clinical occupational medicine and disability management, with a focus on improving return-to-work (RTW) programs. He brings specialized expertise by providing a clinical perspective on the needs/gaps in existing communication and accommodation tools, and by providing input on how to optimize tools to facilitate effective and sustained work/RTW through effective accommodations that minimize and prevent disability.

Case presentations

Most of the learning in ECHO happens through presenting and discussing case presentations. If you have a case you would like to present, please submit a completed case presentation form to the ECHO OEM project coordinator.

Physicians presenting a case may bill OHIP for case conferences (billing codes K707 or K701).